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Borough Hall
100 E. High St.
Pottstown, PA 19464
Ph: 610-970-6500

The Finance Department bills for water, sewer, and trash collection for approximately 12,000 customers. Utility bills are mailed on the first of each month on a quarterly basis. bills are due within thirty days. 

To Pay Current Utility Bill:

Walk in payments will no longer be accepted at Borough Hall. Please choose one of the following options below to make a payment:

  • By Phone 24/7 - 833-743-9222 - Provide account number and zip code to locate bill
  • To speak with a liver operator, Monday through Friday, 8am to 5pm MST call 1-800-720-6847
  • Web - - Click on Online Payments 


  • After Hours - Locked Box located in Police Department Lobby, open 24/7
  • Mail to - Borough of Pottstown
Payment Processing Center
PO Box 1199
Pleasant Grove, UT 84062-1199


 For billing questions, call 610-970-6530.

Checks may be made payable to the "Borough of Pottstown." Please note utility account number on the check. Returned checks will be assessed a fee of $30.00. 

Delinquent and Shut Off Notices

If a property owner has received a delinquent notice or shut-off notice for utility services, payment cannot be made online or with a personal check. Payment must be made by one of the options above. 

If water service has been disconnected, there will be a $50.00 service fee added to the account. 

Please call 610-970-6530 to make an appointment to have water service restored. Water service will NOT be restored after 2:30pm. 


All utility accounts with a delinquent balance at Portnoff Law Associates must be paid prior to paying any current balance with the Finance Department. 

If your account has been forwarded to Portnoff Law Associates for collections, you may visit their website to view your account and status, as well as make payments. You may also call 866-211-9466.

Utility Certification

Borough of Pottstown
Attn: Finance Department
100 E. High Street
Pottstown, PA 19464

Fee: $20.00 - Water
$20.00 - Sewer
$20.00 - Trash

Please make checks payable to the "Borough of Pottstown." Meter reading must be received at least 5 business days before settlement. Please call 610-970-6355.

An additional $15.00 fee will be added to utility certifications if a meter reading is not called into the Finance Department.